Country Cascades Waterpark Resort Pigeon Forge, Pigeon Forge - Reviews, Rooms Options & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Resort

204 Sharon Drive, Pigeon Forge, Tennessee, United States of America, 37863

Country Cascades Waterpark Resort is a modern family-oriented resort located in the heart of Pigeon Forge, Tennessee. It offers a unique blend of adventure and comfort, featuring a reimagined waterpark experience that emphasizes family interaction with its Forest Friends theme. Recognized as one of the top resorts by TripAdvisor in 2022, the resort provides a variety of entertaining activities and amenities, making it a preferred destination for family vacations.

Location

Located just a short distance from the Great Smoky Mountains National Park, Country Cascades Waterpark Resort is easily accessible via major roads. The surrounding area features a wealth of attractions, including shopping outlets and restaurants, making it a central hub for entertainment. Guests can also take advantage of nearby trolley stops for convenient transportation around Pigeon Forge.

Rooms

The resort features a mix of 314 guest rooms and suites across three buildings, including the new River Tower. Each room is thoughtfully designed to accommodate families, offering kid-friendly spaces with bunk beds and fun scavenger hunts. Guests can enjoy either balcony or patio views overlooking Mt. LeConte or the Cascades Waterpark.

Eat & Drink

Country Cascades Waterpark Resort hosts a variety of dining options that cater to all tastes, including Granny Clucket’s for hearty breakfasts and Nonnaroni's for classic pizza. Guests can enjoy an all-you-can-eat family-style breakfast featuring character waffles and a dinner menu with custom pizzas. The snack offerings at Snack Shack include quick bites like burgers and slushies.

Leisure & Business

The resort boasts a thrilling waterpark with features like the River Run and Splashaway Bay, ensuring excitement for guests of all ages. Onsite activities also include the Friendship Forest Activity Center, where children can engage in crafts and games, along with bowling and a VR arena for all family members. The resort's character experiences and themed events create a memorable atmosphere.

View all

Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Superior Family Room

Max:

6 persons

43 m²

Bed options:

2 King Size Beds

Pool view

Shower

Heating

room details

Check Prices

Queen Room

Max:

4 persons

28 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

Check Prices

Suite

Max:

6 persons

43 m²

Bed options:

2 King Size Beds

Pool view

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Pigeon Forge 1.2 mi

Airports

McGhee Tyson (TYS) 40.3 mi

Asheville Regional (AVL) 100.9 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Elevator
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Bowling

Services

Housekeeping
Laundry
Stores/Commercial services

Dining

Restaurant
Snack bar
Picnic area/ Tables

Children

Children's menu
Water slides
Kids club
Game room

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Sun terrace
Shallow end

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Carpeted floor

Location

204 Sharon Drive, Pigeon Forge, Tennessee, United States of America, 37863

Map view

street view

204 Sharon Drive, Pigeon Forge, Tennessee, United States of America, 37863

City landmarks

Mall

The Island in Pigeon Forge

2300 ft

2986 Teaster Ln

LeConte Center at Pigeon Forge

3000 ft

2530 Parkway

Paula Deen's Lumberjack Feud

3500 ft

131 Island Dr

Alewine Pottery

2100 ft

131 Island Dr

Ole Smoky Tennessee Moonshine

2300 ft

129 Showplace Blvd

Variety show

1.3 mi

131 The Island Drive Suite 9138A

Master's Editions on the Island

2300 ft

2970 Parkway

Smoky Mountain Car Museum

2300 ft

Church

Holy Cross Catholic Church

3100 ft

Gallery

Master's Editions Gallery of Light

3500 ft

Museums

Titanic Museum Attraction

1.6 mi

131 Island Dr Ste. 1105

Arcade City

2700 ft

Mountain

Zorb Smoky Mountains

1.3 mi

Mountain

Smoky Mountain Alpine Coaster

1.4 mi

178 Old Mill Ave

Old Mill

1.2 mi

131 The Island Dr #9139

The Escape Game Pigeon Forge

2300 ft

2533 Teaster Ln

Pigeon Forge Snow

4500 ft

2530 Parkway

Tomb Egyptian Adventure

4600 ft

2491 Parkway

MagiQuest

1.2 mi

Museums

Hollywood Wax Museum

3.7 mi

Nearby

Museums

Alcatraz East Crime Museum

1700 ft

2806 Parkway

Jurassic Jungle Boat Ride

700 ft

Broadway Theatre

Main Event Theater

800 ft

Parkway

Shroud Museum

1900 ft

2865 Pigeon Forge Parkway 3 Bears General Store

Pigeon Forge Gem Mine

1900 ft

2839 Parkway

Rockin' Raceway Arcade

1400 ft

Store

Stages West

1400 ft

2782 Parkway

Lazerport Fun Center

800 ft

2839 Parkway

Rockin' Raceway

1400 ft

2850 Parkway Suite 2 PF FACTORY OUTLETS - PIGEON FORGE Suite 2 At Red Roof Mall

Wallet Works

800 ft

Restaurants

Sweet Sensations Ice Cream Parlor

1500 ft

2782 Parkway

Firehouse Subs

1800 ft

2726 Parkway

Domino's Pizza

2000 ft

2888 Parkway

Yee Haw Snack Shack

2300 ft

131 Island Dr

Poynor's Pommes Frites

2600 ft

131 Island Dr Ste 3107

The Casual Pint Pigeon Forge

2400 ft

2905 Parkway

HoneyBaked Ham

2800 ft

2740 Teaster Ln Suite 121

Auntie Anne's & Cinnabon

2600 ft

131 Island Dr St 3104

Marco's Pizza

2300 ft

2656 Parkway Ste 1

Island Yogurt

2700 ft

131 Island Dr

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

8.4/10

Great

Rooms

6.6

Location

8.8

Service

8.0

Dining

5.7

4.5/5 based on 1910 reviews

#15 of 97 hotels in Pigeon Forge based on Tripadvisor

Anthony

United States of America, January 2025

7.4/10

The hotel had a clean and spacious room on the 6th floor, which was nice and quiet. The staff was super friendly and accommodating, making my stay enjoyable. However, the breakfast area was a bit cramped and noisy, and I noticed an unpleasant smell in the room, which detracted from the experience. Overall, it was a decent stay with some pros and cons worth considering.

Rooms

6.0

The rooms were spacious and relatively clean, but there was a noticeable smell of mold and wet dog, which was concerning.

Service

9.0

The staff was incredibly friendly and helpful, and they were always quick to assist with any requests I had.

Location

8.0

The location was convenient, being just a short drive from attractions in Pigeon Forge and Gatlinburg.

Dining

7.0

Breakfast was quite crowded and loud, but it offered a decent variety, even if it wasn't always fresh.

Facilities

7.0

The amenities were acceptable, but nothing extraordinary stood out during my stay.

Michael

United States of America, December 2024

9.0/10

The hotel exceeded my expectations with its cleanliness and comfortable beds. The pools were pristine, and the splash park was a huge hit with my kids. The breakfast offered a great variety and the staff made sure we had everything we needed. However, the breakfast lines could get long at times, which was a bit inconvenient. Overall, it was a fantastic stay in the Pigeon Forge area.

Rooms

10.0

The rooms were very nice and clean, with super comfortable beds.

Service

10.0

The staff went out of their way to be helpful and friendly, which made the stay even better.

Location

9.0

The hotel is very close to all attractions, making it easy to get around without needing my car.

Dining

7.0

The breakfast was great with a wide variety of options, although the service could be improved to manage the long lines.

Facilities

9.0

The pools were really nice and clean, and the splash park for kids was wonderful.

Adam

United States of America, December 2024

6.6/10

I had a mixed experience at the hotel. On one hand, the staff was incredibly friendly and made me feel welcome, and the location was convenient, with plenty of attractions nearby. On the downside, the room cleanliness was concerning, especially with what I found on the mattress. Overall, it was decent regarding price, but I think some improvements in room upkeep would go a long way.

Rooms

5.0

Unfortunately, the room cleanliness was not what I expected. The mattress was filthy, which was really disappointing. However, the room itself was spacious and well-located near amenities.

Service

9.0

The service here was fantastic! Every time I walked in, the staff was warm and friendly, making check-in smooth and addressing all my needs promptly, including delivering extra blankets.

Location

8.0

The location was great! It was within walking distance of many attractions, which made exploring the area very convenient.

Dining

7.0

The dining experience was generally good. Breakfast had a nice variety of options, and the staff made sure we had everything we needed.

Facilities

6.0

The facilities were average but functional. The hotel had all the basics we needed, though nothing stood out as exceptional.

Mary

United States of America, November 2024

6.8/10

I really enjoyed my stay at this hotel. The rooms were spacious and very clean, which made for a comfortable visit. The location is fantastic as it's close to everything, making it easy to explore. However, the dining experience left a lot to be desired. The breakfast options were below par. Overall, I found the hotel to have a good value for money, but there were a few areas that could use improvement.

Rooms

8.0

The rooms were spacious and really clean, which made my stay very pleasant. The air conditioner was a bit loud, but it didn't take away from my overall comfort.

Service

7.0

The staff was friendly, but I felt that there was a bit of inconsistency in the service. I appreciated them giving us two bottles of water, but it was odd when they mentioned not being able to continue doing so. It made me feel a little uncomfortable.

Location

9.0

The location was pristine and cozy, right off the main drag, which made it easy to walk to nearly everything. It was especially nice during busy weekends.

Dining

5.0

The dining options were not great. I found the breakfast to be less than spectacular, especially given the recent health concerns which affected the quality.

Facilities

6.0

The facilities were adequate, but nothing overly impressive. The pool area felt a little commercialized and catered more towards families, which wasn’t quite what I was expecting.

Bill

United States of America, October 2024

7.0/10

I had a decent stay at this hotel, with clean and comfortable rooms. The location was a major plus, close to my favorite restaurants. However, the dining options could use some improvement, especially the breakfast offerings. The service was also not always as attentive as I hoped, but overall, it’s a solid choice if you're looking for a good value right near the action.

Rooms

7.0

The rooms were clean and comfortable, but I did find the lighting to be somewhat lacking.

Service

6.0

The staff was friendly, but the attention to details was lacking at times.

Location

9.0

The location is fantastic, surrounded by great restaurants for dinner and breakfast.

Dining

5.0

Breakfast was pretty basic, with limited options and they even ran out of meat before 10 am.

Facilities

8.0

The pool area was nice, and I appreciated the free popsicles at the poolside.

Peter

United States of America, October 2024

5.6/10

My stay at the hotel had its ups and downs. On the bright side, the location was great, close to attractions and plenty of dining options. The staff were friendly and helpful, which made a good impression. However, I was not pleased with the cleanliness of the room, which fell short of my expectations, and the dining options were disappointing. Overall, it had potential but can definitely improve in a few areas.

Rooms

5.0

Unfortunately, the cleanliness of the room was a letdown. I found the mattress to be filthy, which was unacceptable. However, the room was quiet and updated.

Service

9.0

The staff were very friendly and helpful. Angela Wiemken, the Assistant Manager, stood out for her excellent service.

Location

8.0

The location was convenient, close to attractions, and had ample parking. It was particularly handy for my family with a toddler.

Dining

5.0

Honestly, I didn't enjoy the dining experience at all. The options were limited and not great quality.

Facilities

6.0

The facilities seemed average, but I didn't use many of them during my stay.

Howard

United States of America, October 2024

7.8/10

The hotel was located in a fantastic area, making it easy to get around and close to everything. The staff was incredibly friendly and helpful, which made for a pleasant stay. However, the dining options left a bit to be desired, and the room could have been a little more spacious for our needs. Overall, it was a good experience, but there are definitely areas for improvement.

Rooms

7.0

The room was clean and cozy, but it felt a bit small for our group.

Service

9.0

The staff was extremely nice and helpful from check-in to check-out, which really made a difference.

Location

10.0

The location was perfect, right in the middle of everything yet still quiet, which was great for relaxation.

Dining

5.0

The dining experience was okay, but I really wish there were more options, like pancake machines.

Facilities

8.0

The pool area was enjoyable, but I think they could enhance the amenities a little.

John

United States of America, September 2024

7.6/10

I had a decent stay at this hotel. The location was great, with easy access to the attractions while being far enough from the noise. The staff was pretty friendly, which made the experience pleasant. However, I found the rooms rather small and it was a bit of a hassle to have to request clean linens. Overall, it was a good value for money, but some improvements could definitely enhance the experience.

Rooms

6.0

The rooms were on the smaller side and included a bathroom sectioned off by a room divider, which I found a little cramped.

Service

7.0

The staff were super nice and accommodating, but I had to call to get clean linens replaced.

Location

9.0

The location is wonderful, right in the middle of everything just off the main Parkway, making it easy to visit attractions.

Dining

7.0

Breakfast options were decent, with plenty to choose from, but could use more alternatives for those who don’t eat pork.

Facilities

8.0

The amenities were sufficient, although the waterpark could get crowded but was a huge hit for my kids.

Ted

United States of America, July 2024

7.2/10

The hotel had a convenient location, close to lots of attractions and dining options, making it family-friendly and great for our gymnastics trip. The rooms were clean, but I found the mattress not so comfortable. The staff in the breakfast area were helpful and pleasant, though the overall service could be improved. The breakfast was decent; I appreciated the variety, but it could use a few more options. Overall, it's a good value for the money but has room for improvement.

Rooms

7.0

The rooms were clean and well-stocked, but the mattress was uncomfortable and not what I expected.

Service

6.0

Service was hit or miss; some staff were accommodating, particularly in the breakfast area, but others seemed dismissive and uninterested.

Location

9.0

The location was excellent for our needs, with many attractions and stores within walking distance.

Dining

7.0

The breakfast was good, with a variety of options, but I think it could have benefited from a few more choices.

Facilities

7.0

Facilities were decent overall, but I wished for a bit more variety in the amenities offered.

Kevin

United States of America, July 2024

8.2/10

I had a great stay at this hotel with its clean and comfortable rooms. The pools were fantastic, especially the splash park for kids. The staff was friendly and helpful throughout my visit. However, I felt that the dining options could use some improvement to make the overall experience even better. Still, the rates seemed reasonable for what was offered.

Rooms

9.0

The rooms were spacious and clean, featuring a living area with a pullout couch and a separate bedroom with a mini kitchenette. Everything was really comfortable for my family.

Service

8.0

The service was outstanding! The staff was friendly, professional, and went above and beyond to assist us. However, I noticed that some staff seemed a bit bored at times.

Location

9.0

The location was convenient and nice, especially being so close to The Island across the street. It was easy to walk to nearby attractions in Pigeon Forge.

Dining

6.0

The dining options were okay but could definitely be improved. The breakfast was somewhat repetitive and lacked exciting choices, although some items were hot and delicious.

Facilities

9.0

The facilities were well-maintained, and the pools were clean and enjoyable for the whole family, making for a great atmosphere.